Capstone – Project

Project 2: Students will work on process optimization design & implementation of a robotic process automation (RPA) system

A Collaboration Between

Engagement Synopsis

This company offers a web-based platform and a trained service team which handles all of the IT needs of small, medium, large businesses including 7×24 IT Support, Cloud Services, and Security and Privacy Services.  Highly regarded for their customer service and the quality of their work, this rapidly expanding company is looking to reduce, streamline, and optimize their business processes. They are implementing a workflow orchestration platform and introducing robotic process automation (RPA) methods to take previously high volume, very manual processes, and fully automate them.

This company is looking for a Stevens team to identify, review, and redesign those processes offering the greatest potential for improvement. They hope to begin using their new platform to put a few of them into production by the end of the year.  This is a high priority project for the company. Successful implementation of these capabilities will allow the company to significantly increase the number of clients and devices under management and the profitability of the company and to continue to improve their customer service. MSIS, MBA and BIA Students with experience in process innovation, database design, data analytics, data integration, and the use of APIs should consider this project.

Team Qualifications:

A team will be composed of individuals, who collectively can provide experience in the following technical areas and advisory backgrounds.  This experience may have been gained through prior educational and work experiences or through courses, internship work or research students have acquired while at Stevens:

  • Database design and development
  • Consulting, business process design/ process innovation
  • Direct work with 3rd party software providers
  • Digital and Process innovation
  • Extract, transform, load (ETL) coding.
  • Real-time data streaming and alerting systems.
  • Knowledge of Cloud architecture and the use of APIs
  • Familiarity with quantitative and statistical concepts
  • Systems administration experience and/or certifications
  • Familiarity in AI technologies and pattern recognition
  • Strong technical skills in Microsoft Office; data visualization tools
  • Strong interpersonal skills and the ability to interact well with all levels of management
  • Ability to be a team player able to build productive relationships
  • Business writing and presentation skills
  • Knowledge of project management

Company Information

CompanyCompany E
HQN/A
RevenueUnlisted
EmployeesUnlisted
StageSmall Business
Hiring PotentialN/A
Website

Company Overview

An IT consultant servicing clients worldwide since 2001. We specialize in a wide range of IT Services that can help grow your business exponentially. Our experienced IT engineers can quickly provide expert analysis of your business technology and suggest an IT solution that will increase your business productivity, business growth and business security. No matter what, we will meet and exceed your business expectations with a suite of technology service

Course Info & Engagement Details

SchoolStevens Institute of Technology, School of Business Industry Capstone Program
Engagement FormatCapstone - Small Team Consulting Project - Students work in small groups of 2-6 directly with faculty and host company project champions on developing real solutions to real-world challenges.
CourseFall 2021 Industry Capstone Program
Level
  • All Graduate
Students Enrolled30 (5-6 students per project)
Meeting Day & TimeTBD
Student Time Commitment8-15 Hours Per Week
Company Time Commitment1 Hour
Duration13.43 Weeks

Project Topics

Customer Service

Data Management

Growth Strategy

Marketing

Product Design & Development

Research & Development

Students

Student

MIHIR JOSHI

mjoshi13@stevens.edu

Student

Vartika Mathur

vmathur1@stevens.edu

Student

Tanvi Chalke

tchalke@stevens.edu

Student

Keval Morakhia

kmorakhi@stevens.edu

Student

Prateek Khatwani

pkhatwan@stevens.edu

Student

Yan Qiu

yqiu12@stevens.edu

Collaboration Timeline

Touchpoints & Assignments Due Date Type
Application Deadline for Fall 2021 Projects

Application Deadline for Fall 2021 Projects

August 13th, 2021 Event na
Resume Upload Resume Upload
 
August 13th, 2021 Submission Required submission-required
First Day of Classes

First Day of Classes

Students must register for their specified section of MGT 809 by this date.
August 30th, 2021 Event na
Teams finalized/students notified

Teams finalized/students notified

information coming soon
September 3rd, 2021 Event na
Kickoff Evaluation Due

Kickoff Evaluation Due

September 6th, 2021 Evaluation evaluation
Project Kick Off

Project Kick Off

Prior to this date, all projects will begin.
September 10th, 2021 Event na
UPLOAD MILESTONE #1 DELIVERBALE UPLOAD MILESTONE #1 DELIVERBALE
September 24th, 2021 Submission Required submission-required
Reminder of Confidentiality

Reminder of Confidentiality

During this program, you'll be working on a real project posed by a real industry partner. By registering for the CapSource system and participating in this Program, you are bound by the Rules of Engagement, including strict confidentiality of information shared with you. Please be respectful and professional.
October 8th, 2021 Event na
Temp Check #1 Due

Temp Check #1 Due

October 8th, 2021 Evaluation evaluation
Temp Check #2 Due

Temp Check #2 Due

October 29th, 2021 Evaluation evaluation
Town Hall Presentations

Town Hall Presentations

DATE TBD! Mid-semester update on projects with faculty, staff, industry partners and students
November 15th, 2021 Event na
Temp Check #3 Due

Temp Check #3 Due

December 3rd, 2021 Evaluation evaluation
End Date of Fall 2021 Projects

End Date of Fall 2021 Projects

Students will work with their faculty advisors & industry partners to schedule end of semester presentations and wrap up any tasks.
December 10th, 2021 Event na
Drop Box for End of Project Deliverables Drop Box for End of Project Deliverables
 
December 10th, 2021 Submission Required submission-required
Final Peer Evaluation Due

Final Peer Evaluation Due

December 10th, 2021 Evaluation evaluation
Final Self Evaluation Due

Final Self Evaluation Due

December 10th, 2021 Evaluation evaluation

Key Milestones & Project Process

Project Resources

There are no resources currently available

Company Supervising Team

There are currently no supervisors assigned.

School Supervisors

Instructor

Michael Frank

mfrank@stevens.edu