Capstone – Project

Project 1: Students will work with a company  to review the technical resources available for companies affiliated with the four source system. Students will review regulatory, cybersecurity controls appropriate for the many services this company offers to their customers.

A Collaboration Between

Engagement Synopsis

In response to the COVID-19 crisis, Stevens reached out to mayor of the city of Hoboken, NJ to offer consulting services to local businesses. During the Fall of 2020, a Stevens team worked with this company and was tasked to understand their business model and its existing customer base as well reviewed its service desk ticketing process and the four systems providing feeds into its unified logging system. The team’s goal proposed some initial changes to the service/desk ticket process and attribution and to build key metrics and common benchmarks for service/management across all clients and business services.

For the Spring 2021 semester, a Stevens team continued where the Fall team left off. Working with the company, the team gained direct access to these systems to the data feeds coming from them. For this Fall, Fall 201, the Team will further their work under the direct supervision of a company employee and within the regulatory, cybersecurity controls appropriate for the many services that they offers to their customers.

The team is expected to:

  • Work with the team and the technical resources available for companies affiliated with the four source systems. The team will review and document the existing data available from the feeds and assess whether additional data/information can be extracted from these source systems.
  • Develop a more detailed enterprise data model of these source systems and the core service management tool utilized by the company (ConnectWise)
  • Provide in-depth database programming skills and experience in ETL (extract, transform, load) functions to ensure the data is in the correct format to be correlated across all feeder systems.
  • Propose and confirm key success indicators which should be measured to track the efficiency and effectiveness of company service delivery. The team will also work on ensuring the data will allow the company to benchmark their services across key groups such as municipalities, law firms and architectural/building firms. A consistent set of reporting metrics will assist the company as it grows its business and to better market both the quantitative and qualitative benefits of using company technologies in comparison to its competitors.

Team Qualifications:

A team will be composed of individuals, who collectively can provide experience in the following technical areas and advisory backgrounds.  This experience may have been gained through prior educational and work experiences or through courses, internship work or research students have acquired while at Stevens:

 

  • Database design and development
  • Consulting, business process design/ process innovation
  • Direct work with 3rd party software providers
  • Extract, transform, load (ETL) coding.
  • Web development
  • Real-time data streaming and alerting systems.
  • Knowledge of Cloud architecture and the use of APIs
  • Systems administration experience and/or certifications
  • Familiarity with quantitative and statistical concepts
  • Strong technical skills in Microsoft Office; data visualization tools
  • Strong interpersonal skills and the ability to interact well with all levels of management
  • Ability to be a team player able to build productive relationships
  • Business writing and presentation skills
  • Knowledge of project management

Company Information

CompanyCompany E
HQN/A
RevenueUnlisted
EmployeesUnlisted
StageSmall Business
Hiring PotentialN/A
Website

Company Overview

An IT consultant servicing clients worldwide since 2001. We specialize in a wide range of IT Services that can help grow your business exponentially. Our experienced IT engineers can quickly provide expert analysis of your business technology and suggest an IT solution that will increase your business productivity, business growth and business security. No matter what, we will meet and exceed your business expectations with a suite of technology service

Course Info & Engagement Details

SchoolStevens Institute of Technology, School of Business Industry Capstone Program
Engagement FormatCapstone - Small Team Consulting Project - Students work in small groups of 2-6 directly with faculty and host company project champions on developing real solutions to real-world challenges.
CourseFall 2021 Industry Capstone Program
Level
  • All Graduate
Students Enrolled30 (5-6 students per project)
Meeting Day & TimeTBD
Student Time Commitment8-15 Hours Per Week
Company Time Commitment1 Hour
Duration13.43 Weeks

Project Topics

Marketing

Students

Student

Rohan Fernandes

rferna2@stevens.edu

Student

Subin Varghese Sam

ssam@stevens.edu

Student

Nuozhou Tang

tomtangtomtom@gmail.com

Student

Deepanshu Negi

dnegi@stevens.edu

Student

Jialuan yang

jyang74@stevens.edu

Student

OSHIN MOHABE

omohabe@stevens.edu

Collaboration Timeline

Touchpoints & Assignments Due Date Type
Application Deadline for Fall 2021 Projects

Application Deadline for Fall 2021 Projects

August 13th, 2021 Event na
Resume Upload Resume Upload
 
August 13th, 2021 Submission Required submission-required
First Day of Classes

First Day of Classes

Students must register for their specified section of MGT 809 by this date.
August 30th, 2021 Event na
Teams finalized/students notified

Teams finalized/students notified

information coming soon
September 3rd, 2021 Event na
Kickoff Evaluation Due

Kickoff Evaluation Due

September 6th, 2021 Evaluation evaluation
Project Kick Off

Project Kick Off

Prior to this date, all projects will begin.
September 10th, 2021 Event na
UPLOAD MILESTONE #1 DELIVERBALE UPLOAD MILESTONE #1 DELIVERBALE
September 24th, 2021 Submission Required submission-required
Reminder of Confidentiality

Reminder of Confidentiality

During this program, you'll be working on a real project posed by a real industry partner. By registering for the CapSource system and participating in this Program, you are bound by the Rules of Engagement, including strict confidentiality of information shared with you. Please be respectful and professional.
October 8th, 2021 Event na
Temp Check #1 Due

Temp Check #1 Due

October 8th, 2021 Evaluation evaluation
Temp Check #2 Due

Temp Check #2 Due

October 29th, 2021 Evaluation evaluation
Town Hall Presentations

Town Hall Presentations

DATE TBD! Mid-semester update on projects with faculty, staff, industry partners and students
November 15th, 2021 Event na
Temp Check #3 Due

Temp Check #3 Due

December 3rd, 2021 Evaluation evaluation
End Date of Fall 2021 Projects

End Date of Fall 2021 Projects

Students will work with their faculty advisors & industry partners to schedule end of semester presentations and wrap up any tasks.
December 10th, 2021 Event na
Drop Box for End of Project Deliverables Drop Box for End of Project Deliverables
 
December 10th, 2021 Submission Required submission-required
Final Peer Evaluation Due

Final Peer Evaluation Due

December 10th, 2021 Evaluation evaluation
Final Self Evaluation Due

Final Self Evaluation Due

December 10th, 2021 Evaluation evaluation

Key Milestones & Project Process

  • September 24, 2021 - Deep Dive on Computer Network Security Protcol

    • What is computer nettwork securitty?
    • Who are the key players in the space?
    • How big is the industry?

    Suggested Deliverable:

    Prepare a research report on nettwork securitty

Project Resources

There are no resources currently available

Company Supervising Team

There are currently no supervisors assigned.

School Supervisors

Instructor

Michael Frank

mfrank@stevens.edu