Talent retention is the food service industry is a tough nut to crack. There are many employment options available to job candidates and the roles are similar in terms of responsibilities and compensation. For Rock King, it's rather tough to retain employees over the long-term. Naturally, there's a cost of hiring and training employees, so the longer they're able to stay, the more valuable they are to the business. Currently, 20% of employees leave within the first 6-weeks of starting at Rock King. Management knows that even a slight improvement in these numbers can lead to drastic improvements in financial performance. They're hoping to enlist your help on identifying ways the company can better attract and retain talent over the long-haul.